FAQs
How much is shipping?
Shipping is $3 flat rate regardless of order size.
When can I expect my order?
All orders are processed and shipped within our quoted TAT (turnaround time) displayed on the banner of our homepage. TAT is business days (Monday-Friday, excluding holidays) and will vary by product release. Please see our Shipping Policy for more information.
What is your return policy?
Due to the custom nature of our products we do not offer refunds or exchanges. The Bratty Martian products are made to order, therefore, all sales are final. If there is an issue with your order and we are responsible, we will correct the issue at no expense to you. Please see our Refund Policy for more details.
How do I contact the shop?
If you have any questions or concerns, please don't hesitate to email us! TheBrattyMartian@gmail.com